Refund Policy
At The Smile Abode, we are committed to providing excellent service and ensuring that your experience with us is positive. If, for any reason, you are not satisfied with the services provided, we offer a clear and straightforward refund policy.
1. Refund Eligibility
Refunds may be issued under the following conditions:
- Service-related issues: If the service provided does not meet the agreed-upon terms or is not performed to an acceptable standard, you may be eligible for a refund.
- Payment Errors: If a payment is made in error or is processed incorrectly, we will review the situation and issue a refund if applicable.
Please note that The Smile Abode reserves the right to review all refund requests on a case-by-case basis.
2. Non-Refundable Services
Certain services may not be eligible for a refund, including:
- Services that have been completed as per the agreement, and the customer is satisfied with the result.
- Any promotional or discounted services unless otherwise stated in the offer details.
- Services that have been started or partially completed, where the client has approved the work before it was initiated.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact us via email at info@thesmileabode.com within 14 days of the service being rendered.
- Provide details of the issue, including your name, service description, and payment information.
- Describe the reason for your refund request.
Our team will review your request and get back to you within 5–7 business days.
4. Refund Process
- Once your refund request is approved, we will process the refund to the original payment method used at the time of purchase.
- Refunds may take up to 7–10 business days to appear in your account, depending on the payment method and financial institution.
5. Late Refund Requests
Refund requests made after 14 days of service completion may not be considered for a full refund, depending on the nature of the issue.
6. Amendments to the Refund Policy
The Smile Abode reserves the right to modify or update this Refund Policy at any time. Changes will take effect immediately upon being posted on this page. We recommend checking this page periodically to stay informed about any updates.
7. Contact Us
If you have any questions regarding our Refund Policy or need assistance with your refund request, please do not hesitate to contact us:
- Email: info@thesmileabode.com
- Phone: 092669 08886 , 0124-4066825
We appreciate your trust in The Smile Abode, and we are dedicated to providing you with the best service possible.